MARKETING TO GEN Z: WHAT THE FUTURE CONSUMER WANTS
As Gen Z starts to dominate the market, brands must evolve and adapt to this new generation of consumers. This category typically includes individuals born from around 1997 to 2012, although exact definitions can vary slightly depending on the source. Gen Z is the first group to grow up with technology from day one, so figuring out how to grab their attention is absolutely crucial.
To connect with these digital natives, brands must explore this specific generation’s preferences and behaviours – this means embracing social media and creating engaging and authentic content whilst being aware of Gen Z’s values.
Boost your social media presence
Gen Z has grown up with the internet, smartphones, and social media. Highly active on platforms such as TikTok and Instagram, they are tech-savvy and expect seamless online experiences from brands. Gen Z spends a considerable amount of time on social media and uses these platforms not just for socialising, but for discovering new products and trends.
With this in mind, we recommend that brands focus on levelling up their social media marketing strategies. Be sure to create engaging, visually appealing content that resonates with Gen Z’s interests, values and aesthetics. Research carried out by Microsoft in 2015 revealed that the average attention span of Gen Z individuals is only about eight seconds, that’s four seconds less than millennials. With this in mind, it’s important to remember that Gen Z prefers quick, digestible short-form content. To capture their interest, use platforms such as TikTok and Instagram Reels to share concise, captivating videos that convey your message quickly.
Consider influencer marketing
Those who fit into the Gen Z category are also highly influenced by influencers/content creators. Word-of-mouth and endorsements from influencers play a significant role in their purchasing decisions. They trust reviews and recommendations from real people more so than traditional advertising.
Therefore, influencer marketing is worth its weight in gold. Be sure to collaborate with influencers who have authentic connections with their followers. Micro-influencers, in particular, can drive higher engagement rates due to their niche audiences and perceived authenticity.
Prioritise authenticity and transparency
Gen Z values authenticity and can easily spot inauthentic marketing ploys. To build trust with them, it’s important to showcase your brand values. Be transparent about your mission, values, and business operations. Gen Z consumers are likely to support brands that align with their own values, such as sustainability and inclusivity. Avoid overly polished or scripted messaging. Instead, opt for genuine, relatable content that reflects real experiences and stories.
Promote community and collaboration
Gen Z thrives on community and values brands that foster a sense of belonging. To build a community around your brand, we recommend encouraging user-generated content. Motivate your audience to create and share their own content related to your brand.
This can enhance authenticity and build a loyal customer base. You can also create campaigns that invite participation and feedback from your audience, making them feel like they have a stake in your brand’s success.
Need a helping hand from a marketing agency? Orange PR can help you achieve all of this and more so please don’t hesitate to
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